With the New Year approaching I wanted to start out Cubbison's Blog with a quote from Henry Ford,"Coming together is a beginning. Keeping together is progress." "Working together is success." Here at Cubbison we are a team and as a team we will go above and beyond to satisfy our customers.

A team member of Cubbison recently went above and beyond for a prospective customer who needed a rush on an order right before the holiday. The Monday on the week before Christmas this team member received a quote request from a new customer for metal nameplates that needed to be rushed. The customer needed this order by the Tuesday of the week of Christmas.  This was a new customer so artwork and paperwork needed to have approval. This Cubbison team member knowing production had their hands full because of the short work week and a lot of orders to produce before the holiday break went to the plant manager to see how Cubbison can make this order happen.  Instead of pushing it aside until after the holidays, she took ownership and went above and beyond for this customer to make sure the order was delivered on time. Cubbison had this order delivered on Monday, one day before it was scheduled and needed to be delivered.

The art team, production, and the Cubbison Team worked together to make it a Win/Win situation. Cubbison gained the TRUST of a new customer and that customer will continue to work with us because of our efforts.  This is just one of the many examples how Cubbison demonstrates great customer service and use of our multi-functional teams.

Continue to check out our monthly blog.  We have a lot of new and exciting topics coming up this year!